As we mentioned in an earlier post, Kontera’s Video Testimonial Contest was sealed and the winners announced. We received some great testimonials and we want to share the videos of all three winners with you, one by one.
Some of the publishers reading this post have had the chance to interact with Kontera’s support team. For once, we wanted to make a more formal introduction.
We make every effort to upgrade and advance Kontera’s support services, with the full knowledge that our relationships with partners require much care and maintenance. In the past few months Kontera’s support services have made a serious leap in that direction when we’ve added a Live Chat option. The chat, which is available through the “Help” tab in our Publisher Center, enables you to reach a Kontera representative live, and call for our immediate attention to any question or issue you encounter.
Kontera serves a network of thousands of publishers- that’s hundreds of email requests per day and we do our best to reply all your emails in due time. We thank you for your patience as we work hard to thoroughly review each case send out all responses.
In many other cases, you don’t have to wait! Kontera has a KnowledgeBase where you can find immediate answers to many inquiries. These are some of most commonly asked questions we receive:
We constantly update our knowledgeBase and any feedback or recommendation from you is most welcome.
Here’s a pic of a few members of Kontera’s support team . No, they don’t show up to work like that; this pic was taken during Kontera’s costume party- guess who took first prize
The best way to contact Kontera Support is through the Help tab in our Publisher Center. For the quickest service don’t forget to select topic from the drop down menu to help our Support Team to direct your request to the most appropriate channel.
LinkedIn members, we gladly introduce to you, Microsoft related content ads- powered by Kontera.
What does that mean, exactly?
Our relevancy engine is built to determine the true context of any webpage and to match it with the most relevant ads. This technology will now be utilized to serve contextually relevant information from Microsoft in ad units appearing on “LinkedIn Answers”.
LinkedIn users will be able to follow a related Microsoft ad in order to expand their search for answers on technology related questions.
How does it work?
Kontera’s engine analyzes LinkedIn answers page in real-time while matching it with related topics from Microsoft TechNet. Following, these topics are displayed on an ad unit, enabling users to find additional answers and information.
To see Kontera’s Microsoft implementation on LinkedIn, login to your LinkedIn account and click on the “Answers” tab. Within “Answers”, click on the ‘Technology’ link and then on the ‘Information Technology’ link.
As is the way with all good things, so has our Video Testimonial Contest come to its end. We had a fun time and it keeps getting better now as we ready ourselves to announce the winners:
We are proud to announce the first place winner of Kontera’s Video Testimonial Contest:
Narendra made a great, creative animation that has won the prize of $500!
Watch it here:
Second place winner is Randy Brown of grownupgeek.com, Randy won the prize of $250
Third place winner is Joanna Ramirez ofconsumervirtue.com, Joanna won the prize $100
You can expect to see their videos on upcoming posts on our blog. In the meantime, we’ll use this opportunity to mention that we have some incredible publishers at Kontera and that we greatly value our partnerships.
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