Meet Kontera’s Support
Some of the publishers reading this post have had the chance to interact with Kontera’s support team. For once, we wanted to make a more formal introduction.
We make every effort to upgrade and advance Kontera’s support services, with the full knowledge that our relationships with partners require much care and maintenance. In the past few months Kontera’s support services have made a serious leap in that direction when we’ve added a Live Chat option. The chat, which is available through the “Help” tab in our Publisher Center, enables you to reach a Kontera representative live, and call for our immediate attention to any question or issue you encounter.
Kontera serves a network of thousands of publishers- that’s hundreds of email requests per day and we do our best to reply all your emails in due time. We thank you for your patience as we work hard to thoroughly review each case send out all responses.
In many other cases, you don’t have to wait! Kontera has a KnowledgeBase where you can find immediate answers to many inquiries. These are some of most commonly asked questions we receive:
How can I add site(s) to my account?
How do I invite a Friend to Kontera?
How do I change my payment details?
How can I limit the number of links on my site?
We constantly update our knowledgeBase and any feedback or recommendation from you is most welcome.
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Here’s a pic of a few members of Kontera’s support team . No, they don’t show up to work like that; this pic was taken during Kontera’s costume party- guess who took first prize
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