Archive for the ‘FAQs’ Category

Moving on to PayPal…

Monday, May 12th, 2008

moving to PPC advertising with Kontera

It’s all right to change your mind. The fact that you’ve been receiving your Kontera cash through one payment method up to now, doesn’t mean it can’t change.
Kontera offers publishers several payment methods. Since we receive many questions regarding PayPal, or more specifically, how to switch to PayPal, I thought it would be a good idea to specify it here on our blog.

Switching to PayPal is a simple task to undertake:

Login to Kontera’s Publisher Center and select the “My Account” tab.
Follow the “Payment Method” link. Now click on the dropdown menu and select “PayPal”. Then type in your Paypal account name.

Kontera PPC advertising Publisher Center
Here is a point to remember: Your PayPal Address and your Kontera account user name have to correspond. In the event that they are not the same, you’ll need to change your account email address. Go to the “Account Info” link and change your email address.
The next time you log in to the Publisher Center, recall that your login name has changed.

Kontera cpc advertising Publisher Center

Any change you make to your account information, tax information and or selected payment method will be immediately updated in our system.

Meet Kontera’s Support

Thursday, April 24th, 2008

Some of the publishers reading this post have had the chance to interact with Kontera’s support team. For once, we wanted to make a more formal introduction.

We make every effort to upgrade and advance Kontera’s support services, with the full knowledge that our relationships with partners require much care and maintenance. In the past few months Kontera’s support services have made a serious leap in that direction when we’ve added a Live Chat option. The chat, which is available through the “Help” tab in our Publisher Center, enables you to reach a Kontera representative live, and call for our immediate attention to any question or issue you encounter.

Kontera serves a network of thousands of publishers- that’s hundreds of email requests per day and we do our best to reply all your emails in due time. We thank you for your patience as we work hard to thoroughly review each case send out all responses.
In many other cases, you don’t have to wait! Kontera has a KnowledgeBase where you can find immediate answers to many inquiries. These are some of most commonly asked questions we receive:

How can I add site(s) to my account?

How do I invite a Friend to Kontera?

How do I change my payment details?

When do my tags go live?

How can I limit the number of links on my site?

 

We constantly update our knowledgeBase and any feedback or recommendation from you is most welcome.

 

Kontera’s support team
Here’s a pic of a few members of Kontera’s support team . No, they don’t show up to work like that; this pic was taken during Kontera’s costume party- guess who took first prize :-)

The best way to contact Kontera Support is through the Help tab in our Publisher Center. For the quickest service don’t forget to select topic from the drop down menu to help our Support Team to direct your request to the most appropriate channel.

3 Reasons Why Your SEO Efforts and ContentLink™ Optimization Go Hand in Hand

Tuesday, February 12th, 2008
By Mika Tal

I’m no search engine expert but there are a few basic things anyone who’s ever launched a site knows about increasing its popularity. Golden rule number 1: on the web- your presence largely depends on the level of attention search engines decide to invest in you. We also know well there’s much that can be done to encourage search engines to notice your site. For Kontera publishers, the good news is that while improving your search engine rankings, you improve your ContentLink results- and not only for the simple reason of traffic increase.
Here are a few ways in which your SEO efforts improve your ContentLink results.

SEO & ContentLink

  1. Search engines love text rich sites. In fact, the ultimate search engine friendly web-page contains 250-500 words.
    This is great news for ContentLink ads. The ideal environment for ContentLink ads is a text rich site. Think of a text rich site as fertile ground for In-Text ads to thrive on. Part of the reason being that the more text a site has, the greater the selection and the number of ads that our relevancy engines can display. Optimizing your website for search engines increases your ranking while enhancing your ContentLink results.
  2. Including within your content keywords that are relevant to your users. You are more likely to be noticed by search engines when your webpage contains contextually related keywords. Contextually related keywords give search engines the idea of what your site is all about. So for example, if you use words such as herbs, plants, flowers and fertilizer, you’re probably writing about gardening. Similarly, when a publisher signs up with Kontera, we determine the site’s category in order to target ads which are most relevant according to our contextual advertising technology.
    Relevant keywords are the pillar stone of your SEO efforts. Search engines look for those words that are most relevant for your users. By targeting keywords, you can direct your readers to the most relevant pages on your site, forum or blog. Highly targeted content leads to higher conversions and better visitor experiences.
    Similarly, Kontera’s ContentLinks searches for relevant keywords within your content in order to match it with the most relevant ad. Our engine analyzes the text on your site in order to figure what your content is all about. Within seconds, keywords are selected according to relevancy, click-through rates and revenue potential. These parameters are set to bring the most targeted, highest paying ad to your site. Considering this, optimizing your content for search engine purposes simultaneously optimizes your site for Kontera’s relevancy engine.
  3. So what’s the number-one tip for search engine ranking? Fresh Content. Search engines like websites that are frequently updated with fresh, unsullied, content. This is part of the dynamic search engine- webpage relation. Luckily, Kontera’s ContentLink are dynamic ads that bring the most relevant results at real-time. It does not matter how often you update your site’s content, Kontera’s engine analyzes and matches ads to your site each time a visitor enters.

Santa Doesn’t Use PayPal, But We Do!

Thursday, December 20th, 2007

Kontera's Limited Time Offer

Kontera’s Limited Time Offer- new publishers sign up and earn additional $25 when reaching 50,000 impressions in your first month with us.

We are happy to welcome to our network all the new publishers who took us up on our offer of earning a $25 bonus. With many more publishers joining daily, we’d like to use this opportunity to say, Welcome Aboard!
Haven’t joined yet? There’s still time till New Year. Sign up and win additional $25!

We’ve received many questions lately regarding Kontera and Paypal. To make things clear, the answer is YES! We work with Paypal. Changing your payment method to PayPal is performed through Kontera’s Publisher Center.

First, we have to make sure your PayPal address is the same address you use to log into your Kontera account. To verify your address, access your account in the Publisher Center and go to “My Account” tab. After verifying your address, send us a message using the “Help” tab to us know that you would like to receive payments by PayPal.

To all the our partners and friends,

Happy Holidays From the Kontera Family!

When Do I Get Paid?

Friday, July 13th, 2007

“Pay Me”…two simple words that seem so gratifying to say. Last week, we did just that by sending out payments to all publishers whose account balance reached the $100.00 level during the month of May. Occasionally, we get questions about our payment terms and options, so in this entry we’ll break it all down for you so you know when to expect payment, and the options on how you can receive it.

We pay based on account levels at the end of each month, with $100.00 being the minimum level we issue checks for, and our terms are net 30. For example, if, at the end of July, your account level is at $100.00 or more, we will issue payment 30 days later, and it will be sent to you the first week of September.

Our standard payment method is check by US mail, but there are other options you may want to consider depending on where you live. We offer direct deposit for free via ACH to publishers in the United States (click here to download the US ACH form), or via International EFT for publishers in the following countries: Australia, Austria, Belgium, Canada, France, Germany, Ireland, Mexico, the Netherlands, New Zealand, Spain, Switzerland, and the United Kingdom. Direct deposits can be sent in your local currency if you prefer, and you can download the necessary form to complete by clicking here.

For publishers residing outside of the countries listed above (Hi Tanzania!), we also offer payment via International Wire Transfer for a fee of $30.00. Click here to download the International Wire Transfer form.

Once completed, you can scan and email any of the forms to support@kontera.com with “Direct Deposit” and your publisher name in the subject line, or fax it to (+1) 415-558-7111. Forms should be submitted before the 20th of a given month in order to receive the next payment via ACH, EFT or International Wire Transfer.

So that’s it. If you ever have any questions about your payment status or history, shoot an email to support@kontera.com, and we’ll be happy to look into it for you. Hopefully, you’ll find yourself saying those two simple words every month, and we’ll be more than happy to oblige you…

Update 12/2/08: We also pay by PayPal! Read more on changing your payment method.

Welcome to the Kontera Blog

Friday, June 22nd, 2007

We at Kontera, the world’s leading in-text advertising provider, are pleased to introduce our company blog. Here, we’ll keep you up to date with news, tips, and important information about Kontera and our industry-leading ContentLink™ in-text advertising solution.  

We’ll also share some of the other good things going on here at Kontera and give you some insight on what it’s like to work in a place that is changing the internet, and making it fun to do so. This may occasionally include the results of company bowling nights, scavenger hunts, or any of the other activities we partake in to ensure a healthy work-life balance.

Overall, the Kontera blog will be informative and fun, and we hope that you not only find it enjoyable to read, but that it enhances your experience with our technology. We welcome your thoughts and feedback to blog@kontera.com, and you can subscribe to get automatic notifications when this blog is updated.